Frequently Asked Questions

AERAOnline is the AERA’s new web based Online Ride Nomination platform. The platform was designed to assist and benefit both Ride Organisers (RO) and Riders alike by providing a single-entry mechanism directly linked to the AERASpace database.

The platform assists Ride Organisers by:

  • Having a single point of contact on AERAOnline whereby all ride information is accessible to all riders, volunteers, and the public
  • Allowing other related items to be sold online such as merchandise, dinner tickets, raffle tickets, camp sites, etc.
  • Having riders directly enter their ride nomination, with all entries being automatically loaded into AERASpace, removing the need for manual input
  • Having all rider, trainer and parent/guardian declarations completed online, thus dramatically reducing the time spent to finalise entries at the ride day office
  • Having all entries and purchases paid in full at time of entry with funds being transferred to the Ride Organiser twice weekly
  • Having the cancellation and refund process handled within AERAOnline

The platform assists Riders by:

  • Providing direct selection of preferred ride and riding division (if applicable)
  • Allowing completion of the rider, trainer and parent/guardian declarations online, thus avoiding the need to print, complete and present at the ride day office
  • AERASpace confirms and advises at point of entry, any possible status or entry issues relating to both the rider and the horse
  • Requires payment in full at time of entry thus reducing the need to take cash to rides
  • Allows a single person to enter multiple riders and horses in one or more of the rides on offer
  • Automatically generates a tax invoice

AERAOnline is an optional platform available to all Ride Organisers for their use, if they so choose. If the Ride Organiser chooses not use the platform they will be required to manually input all ride entries into AERASpace.

The AERA charges the Ride Organisers $2.50 (plus 10% GST) per entry processed through the platform for their ride. There is no fee for the sale of other goods or services.

Apart from the Ride Entry fee and any other goods or services purchased, the rider is required to pay the Westpac processing fee which is automatically added to the invoice. Currently the Westpac processing fee is $0.55 per transaction plus 1.2% of the invoice value.

To utilise AERAOnline, Ride Organisers must complete the Online Nomination System Information Form located here. Once the Online Nomination System Information Form is lodged, an AERA Database Sub-Committee member will contact the designated person for the ride and commence the process to create the ride on AERAOnline.